Client References
Click here for Testimonials
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The Plantation Golf Resort & Spa – FloridaMr. Toby Franklin certainly surpassed all expectations we at the Plantation had for any hospitality orentation and training programs... |
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The Sea Crest Beach Hotel – Cape CodToby Service Specialists provided to us an individualized and detailed training program that has made it possible for us to promote confidence in our team leaders... |
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Hotel Corque – CaliforniaHe was flexible in the delivery schedule and accommodated our specific needs to be sure that his program could align with our unique and constantly evolving structure and workforce. |
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The Dolder Grand – Switzerland |
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The Ojai Valley Inn and Spa – CaliforniaHe assisted us recently in Ojai, California as a training consultant and helped us in securing our AAA 5 Diamond Award for 2007. |
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The Mauna Lani Resort and Bungalows – Hawai’iThe success of Mr. Franklin's training can be felt... |
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Pangkor Laut Resort and Spa – MalaysiaMr. Franklin has developed service standards and protocol, and trained the staff in same. |
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Tanjong Jara Resort and Spa – MalaysiaI do not hesitate to recommend his services to your company. |
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The Ritz Residence – MalaysiaThe efficacy of his training is proven by our guest satisfaction and comments. |
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Cameron Highlands Resort – MalaysiaFor the past three years Mr. Franklin has worked with our company providing training and operational guidance. |
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The JW Marriott – MalaysiaMr. Franklin has developed service standards and protocol, and trained the staff in same.
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Paradise Resorts – Japan With his attention to the specific needs of our company... |













